After your order has been processed (2-4 business days) Shipping time may vary between 4-7 business days. Once the package is scanned by the USPS I have no control over how long the package will take to arrive. Please note: In warmer months, I try not to ship out on Fridays to avoid having the package getting stuck over the weekend in delivery trucks,

In the event you are not completely satisfied with your purchase for any reason, you may return it for an exchange or refund. All items must be postmarked within 14 days from the date that the order was shipped out to you. All returned items must be in new and unused condition. Since this is a small business, any used products will not be eligible for exchanges or refunds. If you choose to exchange, once the products are received, we will process the exchange within 2-4 days. If you are requesting a refund, please allow 2-4 days to process the refund, and allow 5-7 days for the funds to be shown.  Please feel free to contact us with any concerns or questions. Your candle experience is the most important to us. gladystrujillo@trucandleco.com

Once your order is ready for shipment you will receive an email with your tracking number.